Privacy at SurvivorSupportHub

Plain-language explanation of how SurvivorSupportHub approaches privacy and data.

Privacy and Your Information

Our Approach to Privacy

Your safety, privacy, and sense of control matter. This page explains in simple language how we handle information and what you can do to protect yourself while using this site.

The Information You Choose to Share

You can use this site without telling us who you are. You do not need to share personal details to read or use most pages.

If there are places where you can type or send information (for example, a feedback form or contact box), please:

• Avoid sharing names of an abuser or other private people.
• Avoid sharing exact addresses, workplace names, school names, or other very specific locations.
• Avoid sharing phone numbers, emails, usernames, or social media handles that identify you or someone else.

If you accidentally share identifying details, you are always allowed to change your mind later about what you feel comfortable sharing in future interactions.

What We Do Not Want You to Share

To help protect your safety and privacy, we do not want:

• Names or contact details of an abuser.
• Exact home or work address, or very precise locations.
• Detailed schedules or routines (for example, “I leave my house alone at 7:03 every morning”).
• Passwords, codes, or private account details.

Keeping information more general (for example “my partner” or “a family member” instead of names) can support your privacy.

How We Use Cookies and Analytics

Like many websites, we may use “cookies” and similar tools to help the site work better and to understand how people use it.

A “cookie” is a small text file saved in your browser. It can help the site remember basic settings, like language or if you have seen a certain message before.

Why Cookies and Analytics Are Used

We may use cookies and anonymous analytics to:

• See which pages are visited most, so we know what is helpful.
• Notice technical problems, like broken links or error pages.
• Improve the site over time so it is easier to use.

When we use analytics tools, we aim to look at trends in groups, not at individual visitors.

What We Try to Avoid

Our goal is to keep data as limited and anonymous as possible. We do not want analytics that are focused on tracking who you are as a person.

However, all internet tools have limits. We cannot fully control how every browser, app, or internet provider handles data. Because of this, it can be helpful to use extra care if privacy is very important to you.

Your Choices About Cookies

You usually have options in your browser settings to:

• Block some or all cookies.
• Delete cookies that have already been stored.
• Use a “private” or “incognito” window.

How to do this depends on your device and browser. You can often find instructions in the “Settings” or “Help” section of your browser.

Information That May Be Collected Automatically

When you visit a website, some information is typically collected automatically by servers and browsers. This can include:

• Which pages you visit and how long you stay on them.
• Basic device details, like the type of phone or computer and browser version.
• Rough location based on your internet connection (for example, city or region), not your exact address.

This kind of information is usually used in summary form (for example, “X people visited this page this week”) to maintain and improve the site.

Using Shared or Public Devices

If you are using a device that someone else can access (for example, a shared computer, a phone you do not own, or a work device), consider:

• Closing the browser window or tab when you are done.
• Clearing your browsing history, cookies, and recent tabs if it feels safe to do so.
• Using “private” or “incognito” mode, if your browser offers it.
• Logging out of any accounts you used during your visit.

Only take these steps if doing so feels safe and will not raise concern or conflict with anyone who also uses the device.

Links to Other Websites

Sometimes this site may link to other websites, resources, or services. Those places have their own privacy practices and policies.

If you follow a link to another site, your data there will be handled according to their rules, not the ones described on this page.

Your Choices and Control

You have the right to:

• Decide how much or how little you want to share.
• Use the site without giving personal details, whenever possible.
• Adjust cookie and privacy settings in your browser or device.

You are always allowed to listen to your own sense of what feels safe for you in this moment.

Changes to This Privacy Page

This page may change over time as we learn and as technology shifts. When we update it, we will change the wording on this page to reflect the new information.

Questions About Privacy

If you have questions or worries about privacy, you can reach out using any contact option described on the site. Please remember to keep your message general and avoid details that could identify an abuser or your exact location.

You deserve clear information and a sense of choice about how your data is handled. You can always move at your own pace and use only what feels supportive to you here.